You receive the following error(s) in the backup logs:
Software: Backup Manager
Version: 5.X.X.X & up
OS: Windows (All)
Description & Background:
Currently, the Online Backup Manager does not support backing up Windows Encrypted File System (EFS) files
Windows Encrypted files are not allowing the Online Backup Manager to access them.
- Un-Encrypt the affected folders and files by choosing to not encrypt via the file or folder properties.
- Exclude these specific files or folders from the backupset.
- Use a Pre-Backup command to call NTBackup (where available) to first backup the affected files to a native windows backup file, then backup the .bkf file using the Online Backup Manager.
>ntbackup backup C:\data /j "Job Name" /f "C:\backup.bkf"